- Shipping in the USA
- (203) 590-0376
- [email protected]
Need an update on your order? This section covers everything related to order confirmations, processing times, tracking updates, and how to check the status of your purchase.
Upon completing your purchase, you will receive an email containing a tracking number once your order finishes processing.
Please check your email, including spam folders, for the order confirmation. If not found, contact our support team at [email protected] for assistance.
We do not ship to APO/FPO/DPO or other Military Addresses.
We ship to a variety of countries include the USA and US territories. For specific information, please contact us.
Find details about our shipping methods, processing timelines, delivery estimates, and tracking procedures.
Orders are typically processed the same or next business day after which you’ll receive a tracking number via email.
Yes, for information on bulk order discounts, please contact our support team.
We offer free shipping promotions on orders over $149.
Signature requirements may vary. Please check with the shipping carrier for details.
For product exchanges, please follow the instructions on our Returns and Exchanges page.
Here you’ll find information about accepted payment methods, billing verification, and how payments are securely processed.
We accept various payment methods including ACH and Credit Card.
For payment issues, please contact your credit card provider or use an alternative payment method.
No, we do not accept gift cards and prepaid cards.
Learn more about our research products, including product specifications, storage recommendations, purity standards, and third-party testing.
Our commitment to quality ensures accurate testing methods, occasionally resulting in purity values exceeding 100% against the industry standard.
Our efficient processes and commitment to affordability enable us to provide competitive pricing.
Store at room temperature and once reconstituted, place in the fridge between testing.
Refer to the product label for specific shelf life information.
